Privacy Policy
Last updated: January 2024
At Sopraneco, we are committed to protecting your privacy and personal data in accordance with Colombian Law 1581 of 2012 and other applicable regulations.
1. Information We Collect
We collect information that you provide directly to us, including: full name, email address, phone number, business contact information, and any other information you choose to share with us through our contact or registration forms.
2. Use of Information
We use the collected information to: provide and improve our financial education services, send communications related to our services, respond to your inquiries and requests, personalize your experience on our platform, comply with legal and regulatory obligations in Colombia.
3. Sharing Information
We do not sell, rent or share your personal information with third parties for commercial purposes. We may share information with: service providers who help us operate our platform, government authorities when required by law, in case of merger or business acquisition.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction or alteration. We use SSL encryption for all data transmissions.
5. Your Rights
According to Colombian legislation, you have the right to: know, update and rectify your personal data, request proof of authorization granted, be informed about the use of your data, revoke authorization and request deletion of your data, file complaints with the Superintendency of Industry and Commerce.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Colombian law.
7. Contact
To exercise your rights or if you have questions about this policy, you can contact us at: info@sopraneco.com or at our physical address in Bogotá, Colombia.